How does the free month work?
Every plan starts with a full month free: you pay nothing for your first month of service. There's no commitment. If it's not for you, cancel before your free month ends and you won't be charged.
Do I keep my VoIP.ms number?
Yes. The agent runs on your existing VoIP.ms line through a SIP sub-account. Nothing changes for your callers, and you keep full control of your routing.
What happens when the agent can't answer?
It transfers the call to your team during business hours. Outside those hours, it qualifies the request and emails you the full context, so you call back already knowing what it's about.
What if I go over my included hours?
Nothing gets cut off: your agent keeps answering. Additional minutes are billed at $0.20 per minute and tracked live in your dashboard, so there's no surprise on your invoice. Starter includes 5 hours of calls per month, Business 50 hours.
How long does setup take?
Two to four weeks from your audit call. Your agent is configured by hand, trained on your content, and validated by you with real test calls before it goes live.
Do I need technical skills?
No. You show us how customers reach you and approve the answers. We handle the build, the VoIP.ms configuration, and the ongoing tuning.
Where is my data stored?
Conversations and customer data stay yours, hosted in Europe. Rendez-vous.ai is GDPR-compliant and built to meet the requirements of the EU AI Act.
Can I cancel?
Anytime. Every plan is month to month, with no commitment and no cancellation fee.